Dave B
2007-01-02 15:35:48 UTC
When installing the Exchange 2003 System Management tools on a Windows XP
SP2 workstation, the install program gets the following error:
"Setup failed while installing sub-component Exchange System Management
Snap-ins with error code 0xC103798A"
The XP workstation has Windows Server 2003 Admin Pack and IIS6 Manager
The installation log contains:
< begin log>
10:21:01] Interpreting line <CreateProcess:C:\Program
Files\Exchsrvr\bin;regsvr32.exe -s maildsmx.dll;4294967295> -- ID:31259 --
[10:21:01] Process created ... waiting (-1)
[10:21:02] Process has exited with 0x000003
[10:21:02] The command
regsvr32.exe -s maildsmx.dll
failed, returning error code 3 (The system cannot find the path
specified.). -- ID:31136 -- ScCreateProcess
(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1821)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] CInsParser::ScProcessLine
(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1225)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Processing file 'd:\setup\i386\exchange\admin.ins', at or near
line 73 (CreateProcess:C:\Program Files\Exchsrvr\bin;regsvr32.exe -s
maildsmx.dll;4294967295) -- ID:31111 -- CInsParser::ScProcessLine
(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:492)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Registry file name: 'd:\setup\i386\exchange\admin.ins'
CRegistryManager::ScProcessFile
(f:\titanium\admin\src\udog\setupbase\tools\regmgr.cxx:125)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Filename = 'd:\setup\i386\exchange\admin'
CBaseAtom::ScAddRegistryKeys
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:1408)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] CAtomAdmin::ScAddRegistryKeys
(f:\titanium\admin\src\udog\exsetdata\components\admin\a_admin.cxx:189)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Leaving CAtomAdmin::ScAddRegistryKeys
[10:21:02] CBaseAtom::ScAdd
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:939)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Service = '' CBaseServiceAtom::ScAdd
(f:\titanium\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:210)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Leaving CBaseServiceAtom(Exchange System Management
Snap-ins)::ScAdd
[10:21:02] mode = 'Install' (61953) CBaseAtom::ScSetup
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:842)
Error code 0XC103798A (31114): An internal component has failed.
<end log>
Any ideas?
SP2 workstation, the install program gets the following error:
"Setup failed while installing sub-component Exchange System Management
Snap-ins with error code 0xC103798A"
The XP workstation has Windows Server 2003 Admin Pack and IIS6 Manager
The installation log contains:
< begin log>
10:21:01] Interpreting line <CreateProcess:C:\Program
Files\Exchsrvr\bin;regsvr32.exe -s maildsmx.dll;4294967295> -- ID:31259 --
[10:21:01] Process created ... waiting (-1)
[10:21:02] Process has exited with 0x000003
[10:21:02] The command
regsvr32.exe -s maildsmx.dll
failed, returning error code 3 (The system cannot find the path
specified.). -- ID:31136 -- ScCreateProcess
(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1821)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] CInsParser::ScProcessLine
(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1225)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Processing file 'd:\setup\i386\exchange\admin.ins', at or near
line 73 (CreateProcess:C:\Program Files\Exchsrvr\bin;regsvr32.exe -s
maildsmx.dll;4294967295) -- ID:31111 -- CInsParser::ScProcessLine
(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:492)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Registry file name: 'd:\setup\i386\exchange\admin.ins'
CRegistryManager::ScProcessFile
(f:\titanium\admin\src\udog\setupbase\tools\regmgr.cxx:125)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Filename = 'd:\setup\i386\exchange\admin'
CBaseAtom::ScAddRegistryKeys
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:1408)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] CAtomAdmin::ScAddRegistryKeys
(f:\titanium\admin\src\udog\exsetdata\components\admin\a_admin.cxx:189)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Leaving CAtomAdmin::ScAddRegistryKeys
[10:21:02] CBaseAtom::ScAdd
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:939)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Service = '' CBaseServiceAtom::ScAdd
(f:\titanium\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:210)
Error code 0XC103798A (31114): An internal component has failed.
[10:21:02] Leaving CBaseServiceAtom(Exchange System Management
Snap-ins)::ScAdd
[10:21:02] mode = 'Install' (61953) CBaseAtom::ScSetup
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:842)
Error code 0XC103798A (31114): An internal component has failed.
<end log>
Any ideas?